A combination of things, really, has led me down the route of going to buy the new iPhone when it's out next month. Even though it is currently only available on 02 and I'm with Vodafone, A) I want it and B) I'm a bit fed up with the hassle that Vodafone has given me by its customer service. All of a sudden I couldn't send emails from my Blackberry Pearl and it took two lengthy calls to try and get them to do something about it before I had to put the phone down in exasperation. Then I fixed the issue myself (sent a service book from the mobileemail account page since you ask). So I just called Vodafone to find out when my contract ends, which is, as luck would have it, next month, so I can move anyway. And I've been with them for how many years now? For ever!
And, get this, Vodafone immediately try and push the Samsung F90 at me and offer me £10 a month off my bill! Bit late for that, mateys! Why not offer me that as a longstanding customer with a contract about to end before now???
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